Questions, answered

It's an instant download. As soon as checkout is complete, you'll get a link to your PDF by email and in your account, ready to print.

Everything is designed on A4 (Australia, UK and Europe). Printing on US Letter? Choose "Fit to page" in your print settings and it prints nicely.

Yes, as often as you like for your own family or classroom. Tip: pop it in a plastic sleeve and use a whiteboard marker so it can be reused every day.

It means the tools are designed to help children feel safe and in control: predictable steps, gentle shame-free language, room for choice, and rewards that are never taken away.

Yes. Every family printable is included in the membership, along with Grounded Days Kids, the online versions your child can tap on a tablet or phone.

Digital downloads can't be returned, so we don't offer refunds if you simply change your mind. But if a file is faulty, doesn't match its description or you were charged by mistake, you're covered by Australian Consumer Law and we'll fix it, replace it or refund you. Just get in touch.

The online version of our routine charts, Helping Hands jobs and tween planner. Your child taps “I did it!” on a tablet or phone, you check and say “well done”, and paw prints unlock Billy & Frankie's adventure, stickers and treats you choose.

No. It works in the web browser on any modern tablet, phone or computer. Tip: on a tablet, add it to your home screen so it opens like an app.

Yes. Everything your child does in the app is saved only on your device. There are no ads, no tracking and nothing is sent to us.

Not yet. Progress lives on the device you use, so it starts fresh on a new one. Syncing to your account is on our list.

That's what the grown-up check is for. Choose “Not yet” and the step simply goes back, with nothing lost. A quick “let's do it together” usually works wonders.

Every family printable in the shop, each new release and Grounded Days Kids. It's A$9.99/month or A$79/year, with a 7-day free trial.

Any time from your account, in a couple of taps. You keep access until the end of the period you've paid for.

You're joining at the very beginning, so your price stays the same for as long as you're a member.